Please email us at hello.wkbm@gmail.com if you
cannot find the answer to your question below
Your first treatment will include an initial assessment, which may take c.15 minutes. During this time we will ask you a range of questions regarding your needs, discuss your goals and agree your treatment. This will be followed by your treatment and we finish with discussing homecare to aid your recovery
You have a right to prompt, professional service in an environment that is clean, private, and safe. In return you are expected to demonstrate good hygiene and not use illegal drugs or alcohol before your appointment, as these can make it unsafe for you to receive massage. Behaviour of a sexual nature may lead to termination of the massage and refusal of further service. You have the right to stop the massage at any time should you feel dissatisfied or uncomfortable in any way
Comfortable loose clothing works best. You may be required to remove some items of clothing for your treatment. No jeans or sports bras please!
There might be some discomfort during your treatment as when muscles become tight or injuries start to heal, these areas of your body can become sensitive. Muscles and joints can feel sore afterwards as waste products that have built up in the injured area are released. These are all normal responses to a massage and are nothing to be worried about
If you would like to bring a chaperone we can of course accommodate this. Under 17s must be accompanied by a parent or guardian at all times
During your treatment, we will make every effort to respect your modesty, only undraping the area on which we are working. If there are areas of your body where you would prefer not to have massage applied, please inform us beforehand and we will respect your instructions
Payment for your treatment can be made by cash or bank transfer, details will be provided as required
Sorry, there are no toilet facilities at the Studio other than for emergencies
There is ample space to park available on the driveway. Please arrive no more than 10 minutes before your appointment time
We will bring everything required, all we ask is that you clear a space in which we can work (approximately 3mx2m). We aim to arrive five minutes prior to your appointment to allow time to set up. Please let us know in advance if there are any parking restrictions
For mobile appointments where travel is greater than 10 miles there will be a £5 fuel surcharge. If kinesiology tape is required there will be an additional £5 fee for the tape itself. Otherwise there are no other charges